Shipping time
The shipping time depends on zone to zone. Our shipping policy is as per www.shiprocket.in
The delivery date as per the different zones is as follows:
- Zone A - Within City - 2 days
- Zone B - Within State - 3 days
- Zone C - Metro to Metro - 5 days
- Zone D - Rest of India - 7 days
- Zone E - Northeast and J&K - 9 days
Returns
Our policy comes into effect on the day your purchase is made. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You can either accept your refund through cashfree or return the order. Either way the price of your product will be refunded. The refund does not cover shipping charges.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your bank or credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@darkarts.in or 919447519443
Cancellations
For Cancellations, please contact us before the due date of delivery.
Requests received after dispatch details and tracking code sharing will not be cancelled.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Dark Arts LLP , Santhoor Complex, Coorg Karnataka
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Queries
For any further queries, Please email your question to info@darkarts.in